Registered NDIS provider in Gippsland, Pakenham & Cranbourne
Support that
helps you spread your wings.
Warm, reliable disability support at home and in the community. Butterfly Hands Support Services supports people across Drouin, Warragul, Darnum, Nilma, Longwarry, Buln Buln, Jindivick, Trafalgar, Yarragon, Neerim South, Pakenham, Cranbourne and surrounding areas to live the life they choose.
- NDIS registered
- Reply within 24 hours
- Local to Drouin

Who we are
We're a small, local NDIS provider in Drouin. No call centres, no strangers at the door — just steady, respectful people who show up on time and help you do more of what matters to you.
What we do
NDIS services in Gippsland, Pakenham & Cranbourne
Six areas of support, matched to the official NDIS registration groups in your plan.
- 01Supported Independent LivingHelp to live as independently as possible in a home you share with others.

- 02Personal & Daily SupportRespectful help with personal care and jobs around the home.

- 03RespiteA well-earned break for carers, and a change of scene for you.

- 04Community & Social ParticipationGet out, try new things and connect with your community.

- 05Life Skills & IndependenceLearn skills that help you do more things for yourself.

- 06TransportSafe, reliable transport to where you need to go.

- areas of NDIS support
- 6
- towns and suburbs covered
- 12+
- years' combined experience
- 12
- referral reply time
- 24h

Vacancy enquiries welcome
A home that feels like yours.
Supported Independent Living (SIL) provider in Gippsland, Pakenham & Cranbourne. We support people in SIL and shared living homes, day and night, with the right help around you and the freedom to live your way.
Why Butterfly Hands
Small enough to know you. Serious about doing it right.
Personal, not processed.
You get to know the people who support you. We listen, respect your choices and build support around your goals — not a roster.
Registered
We are a Registered NDIS Provider and follow the NDIS Practice Standards.
Fast response
We reply to every referral within 24 hours.
Local
We live and work locally, across Drouin, Warragul, Darnum, Nilma, Longwarry, Buln Buln, Jindivick, Trafalgar, Yarragon, Neerim South, Pakenham, Cranbourne and surrounding areas. We know the area, the services and the community.
Reliable
We turn up on time and do what we say we will do. Every time.
Getting started
How it works, in three simple steps.
Step 1: Get in touch
Make a referral online or call us. Participants, families and coordinators are all welcome.
Step 2: We meet and plan
We meet you, listen to your goals and agree on the support that suits you.
Step 3: Support begins
Your support starts with a team you know. We check in often to make sure it is working.
Funding
Every type of NDIS plan, welcome.
Not sure how your plan is managed? Call us — we'll work it out together.
- 01
NDIA-managed
We claim directly from the NDIA. As a registered provider, we can support NDIA-managed participants.
- 02
Plan-managed
We send invoices to your plan manager. Simple and easy.
- 03
Self-managed
We send invoices to you, so you can claim and pay.
Questions
Frequently asked questions
Something else on your mind? Ask us anything.
