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Butterfly Hands

Registered NDIS provider in Gippsland, Pakenham & Cranbourne

Support that helps you spread your wings.

Warm, reliable disability support at home and in the community. Butterfly Hands Support Services supports people across Drouin, Warragul, Darnum, Nilma, Longwarry, Buln Buln, Jindivick, Trafalgar, Yarragon, Neerim South, Pakenham, Cranbourne and surrounding areas to live the life they choose.

Make a referral Call us
  • NDIS registered
  • Reply within 24 hours
  • Local to Drouin
A support worker and a participant laughing together in a sunny backyard
Known by nameSame faces, every visit
DrouinWarragulDarnumNilmaLongwarryBuln BulnJindivickTrafalgarYarragonNeerim SouthPakenhamCranbourne

Who we are

We're a small, local NDIS provider in Drouin. No call centres, no strangers at the door — just steady, respectful people who show up on time and help you do more of what matters to you.

About us

What we do

NDIS services in Gippsland, Pakenham & Cranbourne

Six areas of support, matched to the official NDIS registration groups in your plan.

  1. Supported Independent LivingHelp to live as independently as possible in a home you share with others.
  2. Personal & Daily SupportRespectful help with personal care and jobs around the home.
  3. RespiteA well-earned break for carers, and a change of scene for you.
  4. Community & Social ParticipationGet out, try new things and connect with your community.
  5. Life Skills & IndependenceLearn skills that help you do more things for yourself.
  6. TransportSafe, reliable transport to where you need to go.
areas of NDIS support
6
towns and suburbs covered
12+
years' combined experience
12
referral reply time
24h
A bright, welcoming kitchen and living room in a shared living home

Vacancy enquiries welcome

A home that feels like yours.

Supported Independent Living (SIL) provider in Gippsland, Pakenham & Cranbourne. We support people in SIL and shared living homes, day and night, with the right help around you and the freedom to live your way.

Ask about SIL vacanciesAbout SIL

Why Butterfly Hands

Small enough to know you. Serious about doing it right.

  • Personal, not processed.

    You get to know the people who support you. We listen, respect your choices and build support around your goals — not a roster.

  • Registered

    We are a Registered NDIS Provider and follow the NDIS Practice Standards.

  • Fast response

    We reply to every referral within 24 hours.

  • Local

    We live and work locally, across Drouin, Warragul, Darnum, Nilma, Longwarry, Buln Buln, Jindivick, Trafalgar, Yarragon, Neerim South, Pakenham, Cranbourne and surrounding areas. We know the area, the services and the community.

  • Reliable

    We turn up on time and do what we say we will do. Every time.

Getting started

How it works, in three simple steps.

  1. Step 1: Get in touch

    Make a referral online or call us. Participants, families and coordinators are all welcome.

  2. Step 2: We meet and plan

    We meet you, listen to your goals and agree on the support that suits you.

  3. Step 3: Support begins

    Your support starts with a team you know. We check in often to make sure it is working.

Start with step one

Funding

Every type of NDIS plan, welcome.

Not sure how your plan is managed? Call us — we'll work it out together.

  • 01

    NDIA-managed

    We claim directly from the NDIA. As a registered provider, we can support NDIA-managed participants.

  • 02

    Plan-managed

    We send invoices to your plan manager. Simple and easy.

  • 03

    Self-managed

    We send invoices to you, so you can claim and pay.

Questions

Frequently asked questions

Something else on your mind? Ask us anything.